Frequently asked questions

There's no free trial — each course is a one-time purchase, not a subscription. You're not locked in, though: you have 24 hours from purchase to request a cancellation if it's not the right fit (terms apply).

We sell courses individually — not subscriptions. If you change your mind, you have 24 hours from the time of purchase to request a cancellation. Valid reasons may apply. Terms & conditions apply. Please note that any certificate issued prior to cancellation may also be revoked.

Yes — we offer team pricing for organisations and companies. Reach out via the contact page and we'll send you a tailored quote within 24 hours.

Every lesson is fully available in English, Bahasa Malaysia, and 中文 (Chinese). You can switch languages anytime from your settings.

When you complete a course, you'll receive a digital certificate you can download and share directly to LinkedIn or include in your CV.

AI Productivity Power-Up teaches you to use AI to do your everyday work faster and better — prompting, context engineering, and AI safety fundamentals. The AI Strategist & Orchestrator Playbook is the next step up: it's for people ready to go from using AI to building with it — designing, deploying, and orchestrating autonomous AI agents. Most people start with Power-Up; the Playbook is for those leading AI adoption or building agentic workflows.

We teach the underlying AI skills, not tool-specific shortcuts. That means everything you learn is transferable to whatever tools your company uses today — or switches to tomorrow.

Yes. Our Bespoke AI Integration & Corporate Training plan is built around your organisation's specific workflows, job roles, and industry context. No off-the-shelf content.

AI Productivity Power-Up takes approximately 8 hours to complete. That said, we have learners who power through it in 2.5–3 hours when learning without distractions — it's entirely up to your pace.

Yes — you learn entirely at your own pace with no deadlines or live sessions to attend. You can pick up right where you left off at any time.

No prior experience is needed. The course is designed to be accessible whether you're completely new to AI tools or have already been experimenting on your own.

Support doesn't stop when the course ends. We believe AI adoption is an ongoing journey, and our team is always available to help your people keep progressing.

A few reasons:

• Training is personalised to each learner's job role and pace — not a one-size-fits-all module.
• An assessment agent runs in the background throughout, identifying individual strengths and learning gaps in real time.
• Everything we teach is grounded in underlying AI skills, not tool-specific tricks that go stale.
• Unlike a one-off workshop, our team stays with you after training ends.

The goal isn't course completion — it's real productivity change at work.

Yes. While training is delivered through our AI Training Engine — which enables personalised learning journeys, LLM habit-building, and post-training performance analytics for management — human trainers are available on-site to guide and support learners upon request. You get the best of both.

Yes — all our training courses are 100% HRD Corp claimable under the SBL-Khas scheme, classified as E-learning. Your company's levy is already paid. Let's put it to work.

Once you're ready to proceed, we'll send you a step-by-step guide to apply for grant approval on the HRD Corp portal. Training begins as soon as your grant is approved — we'll walk you through the whole process.

None at all. Companies of any size are welcome. Whether you're training 5 people or 500, reach out and we'll work out the right plan for you.

For teams, our Bespoke AI Integration & Corporate Training plan is the right fit. We'll design a tailored programme around your team size, industry, and goals. Schedule a free 30-min scoping call and we'll map it out together.

Yes — team accounts include a dashboard where admins can monitor individual progress, completion rates, and certificate status.

You'll have 12 months of access from the date of purchase to complete the course at your own pace.

We support a wide range of Malaysian payment methods including FPX, credit and debit cards, e-wallets, and buy-now-pay-later options such as Atome and SPayLater, as well as other major Malaysian payment platforms.